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VC500SE – Installation Guide

Model Confirmation

This guide only applies to model VC500SE.

To confirm your model, look at the label on the back of your product and verify that the model number says VC500SE, as shown in the photo below:

VC500SE Model Label

If your product shows a different model number, please use the correct installation guide:

 

Software Selection

There are two software options available: Honestech & OBS Studio.

If Honestech does not work for your specific setup, please use OBS Studio instead. (The instructions are below)

Honestech Installation Steps

1. Download

You can download the entire installation package from the link below. Make sure to extract the ZIP file first:


https://www.diamondmm.com/downloads/CURRENT/PVR/VC500SE.zip

2. Install Software

  1. Open the “Honestech” folder.
  2. Run the “Setup” application.
  3. Enter your CD-Key when prompted.
    Note: The CD-Key can be found on the cover of the manual included with your product. If you need a CD-Key, email [email protected]
  4. Launch the program from your desktop. The shortcut is called “Honestech VHS to DVD 4.0 SE”.

Mac Instructions

For Mac instructions, please visit the link below and scroll down slightly on the page to locate the relevant steps:


View Mac Installation Instructions

Honestech Troubleshooting

If the VC500SE is not detected or video/audio is not working, follow the steps below:

Set Video & Audio Devices

  1. In Honestech VHS to DVD 4.0, click the two-gear icon to open Record Settings.
  2. Under Record Settings, set:
    • Video Device: USB 2.0 DEVICE
    • Audio Device: Microphone (USB 2.0 DEVICE)
  3. Click OK to save the settings.

Check USB Connection

  • Desktop PC: Unplug the VC500SE and connect it to a USB port on the back of the computer for better power and stability.
  • Laptop: Unplug the VC500SE and try a different USB port.
  • Restart the computer after reconnecting.

Check Windows Camera Privacy Settings

  1. Open Windows Settings.
  2. Go to Privacy → Camera.
  3. Ensure Allow apps to access your camera is ON.

Issue: No audio or audio out of sync when playing a video in Windows Media Player.

If you could hear the audio during recording, it has been captured correctly. The problem is likely due to Windows Media Player missing the required audio codec. To fix this, we recommend using VLC Media Player, which supports a wide range of audio and video formats. Download it from www.videolan.org

OBS Studio Installation Steps

– Download OBS Studio here:
https://obsproject.com/

– OBS Studio setup guide video:
https://www.youtube.com/watch?v=-ROYElAr1yw

– OBS Studio setup written guide:
https://www.diamondmm.com/KnowledgeBase/how-to-convert-vhs-to-digital-vc500-vc500se-obs-setup-guide/