Last updated 10/13/2026
Important Software Update.We now recommend using OBS Studio for transferring your tapes. OBS Studio is 100% free and works reliably on modern Windows and Mac computers. Welcome! This step-by-step guide…
Read guide →
Last updated 10/13/2026
(End of life: no longer supported) This page is for products whose label on the back says VC500CXT Label says something else? VC500 (bought 2023 or later) or VC500SE ·…
Read guide →
Last updated 10/13/2026
(Use if purchased before 2023) Only for VC500 units purchased before 2023.These older units need a separate driver. If you bought your VC500 in 2023 or later, or you have…
Read guide →
Last updated 10/13/2026
(macOS 10 through 12) Only use this guide if the label on the back of your product says VC500MAC Label says something else? VC500 (bought 2023 or later) or VC500SE…
Read guide →
Last updated 11/24/2025
The only current workaround is to temporarily open the recording video in a different program. Once you’ve viewed it there, switch back to the original software and the green screen…
Read guide →