Knowledge Base

Step-by-step setup guides and help for your Diamond products.

Popular: Set up the VC500 No sound Black screen Older VC500 driver

Which VC500 do you have?

Check the model number on the label on the back, then open your guide.

Most commonVC500 or VC500SEBought in 2023 or later.Open guide →VC500Bought before 2023. Uses a separate Windows driver.Open guide →VC500CXTLabel says VC500CXT.Open guide →VC500MACLabel says VC500MAC. macOS 10 through 12.Open guide →

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VC5005 guides

Docking Stations1 guide

DS3900V2, DS3900PD fix

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