VC500CXT – Installation Guide (End of life: no longer supported)
This page is for products whose label on the back says VC500CXT
Label says something else? VC500 (bought 2023 or later) or VC500SE · VC500 bought before 2023 · VC500MAC
1 Product Status
The VC500CXT has reached end of life and is no longer supported. The manufacturer of its chip has stopped producing driver updates, so there are no new drivers or fixes for this model.
We recommend upgrading to the current VC500, which is driverless and works on modern Windows and Mac computers.
2 Windows 11 – Code 52 Error
This product no longer works on Windows 11. Microsoft updates have disabled older driver support, which results in a Code 52 error in Device Manager.
Because this legacy hardware can no longer be updated or bypassed, there is no supported way to get this older model working on modern Windows 11 systems.
To resolve this issue, we recommend upgrading to the current VC500 model, which features updated hardware designed for Windows 11 compatibility.
How to recognise it. In Device Manager, the VC500CXT shows a yellow warning icon, and its properties say Code 52 (Windows cannot verify the digital signature for the driver).
3 Windows 10 and Mac
Because the VC500CXT has reached end of life, there are no new drivers, updates or fixes for it on any version of Windows or macOS, and we can no longer provide technical support for this model.
4 Recommended: the Current VC500
- No driver needed: plug it in and Windows or Mac detects it.
- Works on Windows 11: updated hardware designed for modern computers.
- Free software: records with free OBS Studio, with a step-by-step guide and video.
Questions? Email [email protected] or call 818-534-1414.
Updated on 10/13/2026