Diamond Multimedia|ATI|Graphics Card|Video Card|56K Modems
Diamond Multimedia|ATI|Graphics Card|Video Card|56K Modems Diamond Multimedia Product Support Diamond Multimedia VAR Prpgram Diamond Multimedia Product Support Diamond Multimedia The Compnay
 
 
  Diamond Multimedia Product Warranty

DIAMOND MULTIMEDIA LIMITED WARRANTY

TWO YEAR LIMITED WARRANTY

Starting June 1st 2009 all Diamond graphics cards will have an optional TWO (2) YEAR LIMITED WARRANTY WITH PRODUCT REGISTRATION.

All Diamond Graphics cards must be registered within 30 day from the original date of purchase to be eligible for the 2nd year warranty. (All products not registered within 30 days of purchase will only qualify for the original one year limited warranty.) Please register your product at PRODUCT REGISTRATION

Full details for the two year limited warranty are the same as the one year limited warranty below.

SHIPPING

Starting June 1st 2009 Diamond Multimedia will pay for shipping cost from Diamond back to US and Canadian customers provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the merchandise.

Customers located outside of the United States and Canada or using military addresses (APO,etc) will be required to pay for return shipping.

Average shipping times range from 5 to 10 days, depending on actual shipment destination. Shipments made outside the US may take longer to deliver.

Diamond Multimedia reserves the right to claim for shipping fees along with service charges for any product that is returned incomplete or not under warranty.

ONE YEAR LIMITED WARRANTY

The warranty described below is extended only to the original buyer and is not transferable.

Diamond warrants to the original purchaser of the hardware product, that the product is free from defects in materials or workmanship under normal use and service for a period of one (1) year from the date of purchase. All cables and accessories provided with a Diamond product are warranted to be free from defects in materials or workmanship under normal use and service for a period of for (90) ninety days from date of purchase.

Diamond’s sole obligation under this warranty shall be, at Diamond’s option, to: (I) repair the defective product or parts; (II) deliver to customer an equivalent product or part to replace the defective product. When a product or part is replaced or exchanged, that item becomes the customer’s property and the replaced or exchanged item becomes Diamond’s property. When a refund or replacement product is given, the defective product becomes Diamond’s property. Replacement parts or products may be new or include serviceable used parts with at least the same functional equivalence to the original product. If, at the time of repair, a product is "out of warranty" or within the last ninety (90) days of the warranty period, Diamond warrants any repair for ninety (90) days. All software provided is subject to the terms of the associated software end-user license agreement.

WARRANTY EXCLUSIONS AND LIMITATIONS

TO BE ELIGIBLE FOR THIS WARRANTY, YOU NEED TO PROVIDE THE ORIGINAL SALES RECEIPT SHOWING THE DATE OF PURCHASE OF THE PRODUCT. DIAMOND MAY REQUEST THE ORIGINAL SALES RECEIPT OR A COPY AS PROOF OF THE DATE OF PURCHASE.

Diamond does not warrant third party products which Diamond distributes "AS IS" unless otherwise specified. Third party products may be warranted by the third party.

Diamond makes no warranty or representation that: (I) the operation of the product will be uninterrupted or error free; (II) defects in the product will be corrected; or (III) that the product will meet Customer’s requirements or work in combination with any hardware or software provided by third parties.

TO THE FULLEST EXTENT ALLOWED BY LAW, THE WARRANTIES, REMEDIES AND LIMITATIONS CONTAINED HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CORRESPONDENCE WITH DESCRIPTION AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.

DIAMOND WILL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT OR SOFTWARE DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PARTY’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT OR SOFTWARE, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY WILL NOT APPLY TO PRODUCTS USED FOR NUCLEAR RELATED, WEAPONS RELATED, MEDICAL OR LIFE SAVING PURPOSES.

TO THE FULLEST EXTENT ALLOWED BY LAW, DIAMOND ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF DIAMOND, ITS SUPPLIERS OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. DIAMOND’S SOLE LIABILITY WITH RESPECT TO ITS PRODUCT IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT DIAMOND ’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL FOR ESSENTIAL PURPOSE.

DISCLAIMER: Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages for products supplied to consumers, or the limitation of liability for personal injury, so the foregoing limitations and exclusions may not apply or may be limited in their application to you. When implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights that may vary depending on the law of the applicable jurisdiction.

OBTAINING WARRANTY SERVICE: Please review the "help" resources referred to in your products accompanying documentation before seeking warranty service. If the product is still not functioning properly after making use of these resources, please access the support page at PRODUCT SUPPORT for warranty instructions and services. Some additional charges may apply for phone support.